PERSUASION & DEBATE

  • Recognizing faulty logic
  • The Socratic method

NEGOTIATING


  • Active listening principles
  • Determining positions vrs. interests
  • Prioritizing interests and concessions
  • Identifying alternatives to a negotiated solution

SAMPLE CURRICULA

PRESENTATIONS

  • Eliminating nervousness
  • Determining objectives
  • Dynamic openings
  • Retaining the audience's interest
  • Transitional phrases
  • Dealing with questions
  • Improving physical skills
  • Creating and presenting visuals
  • Advanced techniques

CONFERENCE CALLS

  • Preparation strategies
  • Being a 'driver', not a 'passenger' (assertiveness)
  • Interrupting and asking for clarification
  • Important cultural differences
  • Phrases and strategies to stall for time
  • Anticipating questions

WRITING

  • Understanding cultural differences
  • Inverted pyramid style of writing
  • Passive vs. active sentences
  • Importance of subject lines
  • Active and direct writing

CULTURAL AWARENESS

  • High-context vs. low-context cultures
  • Vertical vs. horizontal organizations
  • Individual vs. collective cultures
  • Uncertainty avoidance and culture

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